Terms & Conditions

By making a booking, making a payment, or using travel services provided by Humba Tour, the participant is deemed to have read, understood, and agreed to all of the following terms and conditions.

1. Booking and Payment

• Travel bookings may be made through Humba Tour's official channels.
• Participants are required to provide accurate and complete information consistent with the identification documents used.
• Each booking must be accompanied by full payment in accordance with the agreed package price.
• A booking will be deemed confirmed once full payment has been received by Humba Tour.
• Participants must complete payment by the specified deadline.
• If payment is not made by the specified deadline, Humba Tour reserves the right to cancel the reservation without any obligation to guarantee the availability of the same price or services at a later date.
• Payments received may be used to make reservations with third parties, such as hotels, transportation providers, airlines, or other vendors. Late payment may result in the cancellation of reservations or price adjustments, depending on the availability of services from third parties.

2. Package Price

• The package price may include services as specified in the itinerary or quotation.
• Any costs for facilities or services not included in the package are the participant's responsibility.
• Prices may change due to changes in rates charged by airlines, hotels, transportation providers, vendors, currency exchange rates, taxes, or other circumstances beyond Humba Tour's control.
• The final price will be confirmed to the participant before payment or in accordance with the agreed package terms.

3. Cancellation by the Participant

• Travel cancellations must be submitted in writing through Humba Tour's official channels.
• Cancellations made after payment will be subject to the following charges:
  • 14 days before the tour: 50% of the total amount paid + bank administration fees
  • Within 14 days before the tour: the total tour cost is non-refundable
• Any refund will be adjusted according to the amount that remains refundable by the service providers.
• If part or all of the payment has been used to make reservations and such costs are non-refundable, those amounts cannot be refunded to the participant.
• Any administration fees or cancellation charges incurred may be deducted from the refund amount.
• Where possible, participants may request a schedule change or participant substitution, subject to availability and the terms of the service providers.

4. Changes or Cancellation by Humba Tour

• Humba Tour reserves the right to change the itinerary, schedule, hotel, transportation, or travel facilities when necessary due to operational conditions, weather, safety considerations, government policies, or other circumstances.
• For any change, Humba Tour will endeavor to provide an equivalent alternative or an option appropriate to the available circumstances.
• If a trip must be cancelled by Humba Tour, participants will be informed of the available options, such as rescheduling, transferring to another package, or receiving a refund in accordance with the applicable conditions and policies.

5. Force Majeure

Force majeure means circumstances beyond Humba Tour's control, including but not limited to:

• Natural disasters
• Extreme weather
• Pandemics or disease outbreaks
• War or security disturbances
• Civil unrest
• Fire
• Government policies
• Closure of transportation access
• Flight cancellations
• Other unforeseeable circumstances beyond our control

In the event of force majeure, Humba Tour cannot guarantee that the trip will operate according to the original itinerary. Any additional costs arising from such circumstances may become the participant's responsibility, depending on the situation and the terms of the relevant service providers.

6. Itinerary Changes

• The itinerary may be changed to accommodate weather conditions, traffic, transportation operations, destination conditions, or safety considerations.
• Humba Tour will endeavor to provide the best available alternative if any changes occur.
• Participants are expected to understand that itinerary changes may be made in the interests of safety and the smooth operation of the trip.

7. Participant Responsibilities

Participants are responsible for:

• Maintaining their health and physical condition during the trip.
• Following the schedule and instructions of the tour leader or guide.
• Safeguarding their personal belongings.
• Ensuring that travel documents, such as an identity card, passport, visa, or other documents, are valid and meet the travel requirements.
• Complying with the regulations applicable at the destination.
• Refraining from actions that may endanger themselves or other participants.

Humba Tour is not responsible for the loss of or damage to participants' personal belongings during the trip, unless it is proven to have resulted directly from negligence by Humba Tour.

8. Health and Special Conditions

Participants must inform Humba Tour of any special requirements that may affect the operation of the trip.

The decision to participate in specific activities remains subject to the participant's condition and safety considerations during the trip.